Do your doll clothes fit all the baby dolls sold on your website or just specific sets?
The one piece outfits such as rompers, sleepers, snowsuits, etc. fit mostly the 18" to 21" dolls. The single pieces such as dresses, skirts, pants, shirts, etc. will fit the 24" dolls. The Playbabies have their own collection of clothing under Playbaby Collection with a description of size or age group.
How much will shipping/postage be for my order?
Free shipping on all orders totaling over $100.00 that are shipped at one time and within the continental US to each address. All orders totaling $99.00 or below will be charged $10.00 per shipment. Any orders under $25.00 will be charged a $5.00 handling fee. Any sale or clearance items do not qualify for free shipping. All Post Office Box addresses will be charged an additional $5.00 for handling.
Do you ship outside of the USA? Internationally/Worldwide?
All shipments to Alaska, Hawaii and Puerto Rico will be shipped via the U.S. Postal Service and will be charged an additional $10.00 per doll for insured shipping. USPS Priority shipping is an additional $15.00 and must be requested.
International orders will be sent via the U.S. Postal Service because of their lower shipping rates, and will be shipped/charged for Global Express Shipping which includes insurance and a tracking number There will be a handling charge of $5.00 added to each package. All Import Fees and Duty Taxes are the responsibility of the receiver.
What type of payments do you accept?
We accept Mastercard and Visa credit cards as well as PayPal.
All orders paid by check or electronic check will be held for 10 days before they are shipped.
What is your product return policy?
You can read about our return policy by clicking on the following link: Shipping & Policies
When will my order be shipped?
Orders will be shipped by UPS Ground or Fed Ex unless we are requested to ship by some other means (any additional costs will be charged to the buyer). We strive to ship our orders within 72 hours from when the order was received. All orders will ship within 7 business days or the customer will be notified. Next Day and Second Day Air are available at an additional cost.
What if I need to know more about a product before ordering it?
You can email us with any questions by going to our Contact Us page. We strive to answer all questions as quickly as possible.
I do not see my question on this page. What do I do now?
If you have questions that are not answered on this page please feel free to Contact Us. We will get back to you as quickly as possible and thank you for visiting Dolls Realistic.
